About the role
Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.
The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.
Rate Range: $27-$29.63/Hr
Job Description:
- The HCM Service Enablement team supports the systems, processes, and operational activities that enable Talent Management programs across Recruiting, Onboarding, Performance Management, Talent Ranking, Learning, and Employee Relations.
- The team partners closely with stakeholders across Talent Management, Technology, Compliance, and Security to deliver efficient, scalable, and compliant solutions that support the employee lifecycle. The team also drives continuous improvement by leveraging technology, process optimization, and data-driven decision making.
- Support the day-to-day administration and operational effectiveness of Talent Management products and processes, which could include Performance Management, Talent Ranking, Promotions, or Employee Relations.
- Partner with stakeholders across Talent Management, Technology, Employee Relations, and HCM Business Partners to understand business needs and help identify effective solutions.
- Gather, document, and refine business requirements for system enhancements and process improvements.
- Manage and prioritize work items within product backlogs and support the delivery of enhancements through Agile development cycles.
- Coordinate and execute User Acceptance Testing (UAT), including test planning, execution, issue tracking, and validation of delivered solutions.
- Investigate user issues, respond to stakeholder inquiries, and coordinate resolution with the appropriate teams.
- Analyze processes and identify opportunities to improve efficiency, enhance user experience, and standardize practices across regions and business areas.
- Assist with project planning, change management activities, training materials, and end-user communications as needed.
- 1–3 years of experience in operations, project coordination, business analysis, HR, technology, or a related function.
- Demonstrated interest in technology, systems, process improvement, and problem solving.
- Strong analytical and troubleshooting skills with attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent verbal and written communication skills with the ability to interact with stakeholders across different functions.
- Strong proficiency in Microsoft Excel and PowerPoint.
- Experience supporting business systems, HR technology, or enterprise applications.
- Exposure to system implementation activities, including requirements gathering, testing, change management, or production support.
- Familiarity with Agile delivery methodologies and backlog management.
- Experience analyzing data and translating findings into actionable recommendations.
- Curious and eager to learn new systems, technologies, and business processes.
- Proactive self-starter who takes ownership and follows through on deliverables.
- Collaborative team player who builds strong working relationships across functions.
- Strong critical thinker with a passion for identifying root causes and driving continuous improvement.
- Strong communication skills
- Experience supporting a business application/product in HR space
- Experience participating in User Acceptance Testing (UAT)
- Strong analytical and problem-solving skills, with ability to collaborate effectively with cross-functional teams
Please note that ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at [email protected].
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or [email protected]. Message frequency may vary. Msg & data rates may apply.