About the role
The Client is a prominent financial institution, boasts a diverse range of clients who benefit from its comprehensive services and exceptional customer care. With a steadfast commitment to meeting the unique needs of each individual, it has emerged as a trusted partner for countless clients across various segments.
Clients enjoy access to a wide array of banking products and solutions tailored to their financial objectives. Whether it's personal banking, business banking, wealth management, or investment services, it offers a robust suite of offerings designed to foster growth, security, and prosperity.
Rate: $24/Hr
Job Description:
- The Commercial Credit Servicing Testing Resource (Contractor) provides dedicated testing support for conversion, upgrade, enhancement, automation, and release activities impacting Commercial Credit Servicing.
- This role is responsible for preparing and executing test scripts, documenting defects, validating system functionality, and confirming business requirements are met prior to production implementation.
- The position serves as a key quality assurance resource within the Commercial Credit Servicing Transformation and Delivery organization, helping increase testing throughput, improve test coverage, and reduce implementation risk.
- By supporting testing activities, this role enables business analysts, subject matter experts, and project teams to remain focused on requirements definition, stakeholder engagement, solution design, and implementation readiness.
- The contractor will partner with Business Analysts, Technology teams, Product Owners, and Operational SMEs to support successful delivery of enhancements, system upgrades, conversions, automation initiatives, and production releases.
- Execute User Acceptance Testing (UAT), functional testing, regression testing, and validation testing activities.
- Prepare, maintain, and update test scripts, test scenarios, test data, and testing documentation.
- Review business requirements, user stories, process documentation, and acceptance criteria to ensure adequate test coverage.
- Perform end-to-end testing across multiple servicing platforms and applications.
- Document, track, and retest defects through resolution, ensuring proper supporting documentation is maintained.
- Validate that system enhancements, conversions, upgrades, and process changes meet documented business requirements.
- Support release readiness activities by confirming testing results and identifying potential implementation risks.
- Assist in coordinating testing schedules, testing status updates, and execution progress reporting.
- Participate in project meetings, defect triage sessions, and testing reviews with cross-functional stakeholders.
- Execute post-release validation activities to confirm implementations perform as expected in production environments.
- Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of testing, requirements, or releases.
- System conversions
- Platform upgrades
- Business process enhancements
- Automation initiatives
- Regulatory and compliance changes
- Production defect remediation
- Maintain testing evidence and documentation in accordance with project governance and audit requirements.
- Identify opportunities to improve testing efficiency, standardization, and quality assurance practices.
- 1+ years of experience in testing, quality assurance, business operations, banking operations, or related disciplines.
- 1+ years of Commercial Banking, Commercial Servicing, Loan Operations, or Financial Services experience.
- Experience executing structured test cases and documenting test results.
- Experience supporting User Acceptance Testing (UAT) or Quality Assurance (QA) activities.
- Experience working with JIRA, Azure DevOps, Quality Center, or similar testing and defect management tools.
- Strong attention to detail and ability to identify issues, inconsistencies, and defects.
- Ability to manage multiple testing efforts simultaneously while meeting deadlines.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Excel, Word, and SharePoint.
- Familiarity with Loan IQ, Salesforce, nCino, SharePoint, or other enterprise servicing platforms.
- Experience supporting system conversions, upgrades, or transformation initiatives.
- Test Planning and Execution
- Time Management
- Quality Assurance and Defect Identification
- Collaboration and Teamwork
- Analytical Thinking
- Risk Awareness
- Documentation and Recordkeeping
- Problem Solving
- Attention to Detail
- Continuous Improvement Mindset
Please note that ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at [email protected].
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or [email protected]. Message frequency may vary. Msg & data rates may apply.