About the role
Max Bill Rate: ***
Work Schedule Flexible: M & F remote Tues-Thurs onsite
7:30am to 4:30pm or 8am to 5pm
Selection Process: Review resume & select hire
Job Title: Process all customer rebates through the appropriate systems. Once processed, review and analyze all rejections. This position will also be responsible for identifying and driving resolution of the rejections. The investigation process and root cause analysis will lead to the appropriate course of action. Will complete analysis of root cause issues that will help lead to elimination of future rebate errors. Position will also be responsible for the collection of customer rebates taken but deemed to be invalid. Position may also support special project initiatives as determined by management. Analyze, review and process rebate claim files received from customers in a timely and accurate manner; Maintain an approval limit for total rebate claims of less than *** ensuring proper adherence to internal policies and procedures; Adhere to write off tolerance of up to *** for any single claim line that is being disputed by the customer; Resolve discrepancies between sales, customers and finance teams related to rebate claims, ensuring all issues are addressed promptly and effectively; Collaborate with internal stakeholders to ensure accurate crediting and accurate reporting of rebate claims; Monitor customer rebate claims to ensure customers are not being issued excessive credit and prevent potential over payments; Work closely with finance and sales teams to ensure alignment and prevent discrepancies related to rebate claims.
Work Schedule Flexible: M & F remote Tues-Thurs onsite
7:30am to 4:30pm or 8am to 5pm
Selection Process: Review resume & select hire
Job Title: Process all customer rebates through the appropriate systems. Once processed, review and analyze all rejections. This position will also be responsible for identifying and driving resolution of the rejections. The investigation process and root cause analysis will lead to the appropriate course of action. Will complete analysis of root cause issues that will help lead to elimination of future rebate errors. Position will also be responsible for the collection of customer rebates taken but deemed to be invalid. Position may also support special project initiatives as determined by management. Analyze, review and process rebate claim files received from customers in a timely and accurate manner; Maintain an approval limit for total rebate claims of less than *** ensuring proper adherence to internal policies and procedures; Adhere to write off tolerance of up to *** for any single claim line that is being disputed by the customer; Resolve discrepancies between sales, customers and finance teams related to rebate claims, ensuring all issues are addressed promptly and effectively; Collaborate with internal stakeholders to ensure accurate crediting and accurate reporting of rebate claims; Monitor customer rebate claims to ensure customers are not being issued excessive credit and prevent potential over payments; Work closely with finance and sales teams to ensure alignment and prevent discrepancies related to rebate claims.