Is the Business Analyst II / Communications Resource role on-site?

Yes — this role is on-site at the client's Columbus, OH location, five days per week. The client's culture and delivery cadence are calibrated around in-person collaboration for this position. Relocation support may be available for the right candidate; the recruiter will confirm during your calibration call.

Is this a contract or full-time role?

This is a contract opportunity on ApTask's payroll. If selected, you will be employed by ApTask and will receive a W-2 for the duration of your assignment. During your engagement, you will be eligible for subsidized benefits, including medical, dental, vision insurance, a 401(k) plan, commuter benefits, and state-mandated paid sick leave. Your pay cycle (weekly or biweekly, as applicable) will be confirmed at the time of your offer. You'll also have a dedicated ApTask recruiter as your single point of contact throughout your assignment, providing ongoing support from onboarding through completion. Many of our contract opportunities are extended or converted to permanent positions based on business needs and performance. Your recruiter can share the client's historical extension and conversion trends during the interview process. Benefits, assignment duration, extension, conversion opportunities, and eligibility are subject to client requirements, business needs, and applicable plan terms.

What is the compensation for this role?

The compensation for this Business Analyst II / Communications Resource role is calibrated to market for Columbus, OH and the specific experience level the client is targeting. Where you land depends on validated years of experience, the depth of your stack match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.

How quickly does the interview process move?

If your profile is a fit for this role, you can expect the recruiter's first call within one business day. From there, interview cadence depends on the client's hiring-manager and panel availability. Total time from submission to signed offer varies by client — pre-verified profiles and calibrated submissions cut the noise, but the pace of interviews is driven by the client, not us.

What technical skills does the Business Analyst II / Communications Resource role require?

The client is targeting depth in Business Analyst. Adjacent experience is welcome — we routinely place candidates whose exact stack match is 60-70% when the underlying pattern (distributed systems, regulated-data handling, or comparable) is strong. Bring the full stack breadth to your calibration call; the recruiter will map it onto the client's evaluation scorecard.

OnsitecontractorReq 26-01274Posted 5 months ago

Business Analyst II / Communications Resource

Contract role in Columbus, OH. Onsite engagement, matched and submitted by an ApTask vertical recruiter.

Location: Columbus, OH · Onsite
Compensation: Compensation discussed at interview

Talk to a recruiter

Your résumé routes to the vertical recruiter who owns this requisition. Identity-verified profile, never resold or syndicated.

Stack

Business Analyst

About the role

About Client:
The client is a prominent global technology solutions provider, renowned for its comprehensive range of services and products tailored to meet the diverse needs of businesses.
The company's core focus revolves around assisting organizations in managing and optimizing their IT operations, thereby driving productivity, efficiency, and innovation. It offers an extensive array of services, including strategic consulting, technology implementation, cloud computing, data center management, cybersecurity, software licensing, and hardware procurement.
In addition to its business-to-business (B2B) services, it also serves as a valuable resource for IT professionals and decision-makers, providing valuable insights and thought leadership through its various publications, webinars, and events.

Rate:

Job Description:

The Business Analyst II / Communications Resource will support the implementation of Microsoft Intune for Windows and macOS devices, including enrollment, policy configuration, application deployment, and end-user readiness.
This role will work closely with technical teams, project stakeholders, and end users to ensure a smooth rollout of Intune and Autopilot across Windows, macOS, iOS, and Android.

The environment includes:

Intune for Windows, macOS, iOS, and Android (corporate-owned and BYOD)
Enrollment via Automatic Enrollment (Windows) and Apple Business Manager/Configurator (macOS)
Central management of settings, security, and applications
Use of the Company Portal for user-driven actions

Key Responsibilities:
Project Kickoff & Coordination

Help review and confirm project objectives and scope.
Support the creation and maintenance of:
Project plan, activities, and milestones
Stakeholder and contact lists
Remote connectivity requirements
Review meeting agendas and schedules

Assist in documenting the current state:

Existing Intune and MECM deployments
Device models in scope (Windows, macOS, iOS, Android; corporate-owned and BYOD)
Current Intune applications and Blackberry Enterprise Server (BES) configuration.

Design & Planning Support

Work with the technical team and business stakeholders to capture and document:
Intune & Autopilot Design
Compliance requirements.
Features and configurations to be implemented.
Branding and end-user experience requirements.
Enrollment and registration needs (Windows and macOS).
MDM policies and device configuration.
Security, compliance, and Conditional Access requirements.
Application packaging, deployment, and update strategy.
Windows feature and driver update approach.
Device compliance and reporting needs.
MFA, PIN, and other device security requirements.
Intune automatic enrollment setup.
macOS integration with Apple Business Manager.
MECM co-management needs.
Autopilot Design
Azure AD automatic enrollment profiles.
Enrollment Status Page behavior.
Automatic and pre-provisioned deployment profiles.
Zero-touch deployments (Entra join).
Self-Deploying Mode configuration.
Reporting and alerting requirements.
Access requirements for on-premises Active Directory resources.

Intune Design

Troubleshooting and support processes.
Device enrollment flows for:
Windows
macOS
iOS
Android
Apple Business Manager integration.
Application configuration and deployment for:
Windows
macOS
iOS
Android
Reporting needs:
Device management
Endpoint security
Analytics
Windows Update (update rings).
Application protection (MAM) and device compliance policies.
App packaging requirements (Windows: .msi/.exe; macOS: DMG).
Hybrid Entra AD/co-management requirements.
Onboarding/offboarding from BES.
The BA will help structure and document all of the above into clear design and process documentation.

Implementation Support

The technical implementation will be led by Insight s engineers and architects. The Business Analyst II / Communications Resource will:
For Windows Autopilot (Zero Touch):
Track and document:
Implementation of up to 10 applications (.msi or .exe).
Configuration of up to 4 device groups and up to 2 personas.
Driver updates for up to 4 device models.
Software updates configuration and deployment to one Intune group.

Support creation of clear instructions for:

Hardware device hash collection.
Windows 11 device enrollment processes.
For Windows Autopilot Self-Deploying Mode:
Document:
Device group creation.
Profile creation with Self-deploying mode.
Configuration of language, location, keyboard, and network.
Hardware hash upload.
Out-of-Box Experience (OOBE) behavior.
Ensure user-facing and support documentation clearly explains the no touch experience and when it applies.
For Microsoft Intune (Windows & macOS):
Support and document:
Tenant administration structure.
Users, groups, and role assignments.
Automatic enrollment configuration.
Enrollment of up to 10 device models each for Windows and macOS, using up to 2 profiles.
App packaging and deployment:
Up to 10 Windows apps (.msi/.exe).
Up to 10 macOS apps (DMG).
Baseline configurations and security policies for Windows, macOS, iOS, and Android.
App protection policies and data protection scenarios (enrolled vs. app-protection-only).
Up to 4 compliance policies per platform.
Lockdown/hardening policies for corporate-owned devices.
Driver updates for up to 4 device models.
Apple Business Manager integration steps for macOS.
Entra ID user/device policies (up to 10).
Monitoring, alerts, reporting, and software update management.
The BA will convert technical configurations into:
Process flows
End-user guides
Support runbooks
FAQs

Pilot Coordination

Intune & Autopilot Pilot (Windows & macOS):
Coordinate pilot deployments of:
Up to 20 Windows devices per model (up to 4 models).
Up to 20 macOS devices.

Responsibilities include:

Creating and distributing end-user communications (emails, quick start guides, FAQs).
Helping schedule pilot deployments with stakeholders.
Supporting validation of access to on-premises resources for Autopilot devices.
Collecting feedback from users and support staff.
Documenting issues, changes, and adjustments made after the pilot.
Summarizing pilot outcomes for leadership.
Mobile Device Pilot (BYOD iOS & Android):
Coordinate pilot for:
Up to 20 BYOD iOS devices.
Up to 20 BYOD Android devices.

Responsibilities include:

End-user communications and instructions for enrollment.
Supporting and documenting:
Offboarding from BES.
Onboarding to Intune.
Collecting user and support feedback and documenting findings

Communications & Change Management
Develop clear, user-friendly communications:

Announcement emails.
Enrollment guides and screenshots.
What s changing summaries for end users and managers.
Create and maintain:
FAQs.
Step-by-step procedures for different device types and personas.
Simple overviews for non-technical stakeholders.
Help ensure messaging is consistent across all platforms (Windows, macOS, iOS, Android) and aligned with branding and security requirements.

Knowledge Transfer & Documentation
Work with technical teams to:

Gather and organize all project documentation (design, configurations, policies, pilot results).
Create support documentation and runbooks for IT Operations and Service Desk.
Support and document knowledge transfer sessions:
Capture key decisions, processes, and lessons learned.
Ensure final documentation is complete, accurate, and accessible.

Please note that ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaJMboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at [email protected]

Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or [email protected]. Message frequency may vary. Msg & data rates may apply.

About operations at ApTask

What this vertical looks like inside ApTask.

Operations roles at ApTask cover program management, PMO, business analysis, transformation, and change-management positions across enterprise clients. We place operators who translate strategy into delivery — PMPs, Scrum Masters, agile coaches, Six Sigma black belts, and change-management practitioners certified in Prosci or the client's preferred framework. Candidates are validated against the specific enterprise tooling the client runs (ServiceNow, Jira Portfolio, Clarity, Planview) and their prior track record in comparable-scale programs, not generic delivery experience.

How it works

What happens after you apply.

1. Verified profile
Submit your résumé and complete the ApTask identity + skills verification. We check right-to-work, background, and technical calibration once — never resell or re-verify — so future roles surface faster.
2. Recruiter calibration call
Within one business day, the recruiter who owns this requisition reviews your profile against the client's specific stack, arrangement, and start-date requirements. You'll hear back either way — no ghosting.
3. Client interview
If your profile is a fit, we present you to the hiring team. Most clients run 2-3 interview stages: hiring-manager screen, technical panel, and final. We prep you with the exact scorecard criteria before each round.
4. Offer + onboarding
On acceptance, you onboard W-2 with ApTask (contract) or direct-hire with the client (per role type). Benefits, payroll, and timesheets run through us. Your recruiter stays your point of contact for the length of the engagement.

Frequently asked

Questions candidates ask about this role.

Is the Business Analyst II / Communications Resource role on-site?: Yes — this role is on-site at the client's Columbus, OH location, five days per week. The client's culture and delivery cadence are calibrated around in-person collaboration for this position. Relocation support may be available for the right candidate; the recruiter will confirm during your calibration call.
Is this a contract or full-time role?: This is a contract opportunity on ApTask's payroll. If selected, you will be employed by ApTask and will receive a W-2 for the duration of your assignment. During your engagement, you will be eligible for subsidized benefits, including medical, dental, vision insurance, a 401(k) plan, commuter benefits, and state-mandated paid sick leave. Your pay cycle (weekly or biweekly, as applicable) will be confirmed at the time of your offer. You'll also have a dedicated ApTask recruiter as your single point of contact throughout your assignment, providing ongoing support from onboarding through completion. Many of our contract opportunities are extended or converted to permanent positions based on business needs and performance. Your recruiter can share the client's historical extension and conversion trends during the interview process. Benefits, assignment duration, extension, conversion opportunities, and eligibility are subject to client requirements, business needs, and applicable plan terms.
What is the compensation for this role?: The compensation for this Business Analyst II / Communications Resource role is calibrated to market for Columbus, OH and the specific experience level the client is targeting. Where you land depends on validated years of experience, the depth of your stack match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.
How quickly does the interview process move?

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