Trust & security
ApTask Trust Center: Verify a recruiter. Report fraud. Know your protections.
The ApTask Trust Center explains how to confirm that a message claiming to be from ApTask is genuine — direct recruiter messages come from an aptask.com address, and the decisive check is calling +1 (732) 355-8000 to verify any recruiter — what ApTask will never ask you for, how to report impersonation, and how your personal information is handled.
Fraud protection
How do you verify an ApTask recruiter?
Three checks: read the full sender address (it must end in aptask.com), call +1 (732) 355-8000 — a number you took from this site, not from the message — and ask us to confirm the recruiter and the role. Run them before you reply, send documents or pay anything, especially if the message carries urgency or a request for money.
Read the full email address
Anyone can put “ApTask Recruiting” in the display name. Expand the sender and read the actual address: a direct message from an ApTask recruiter ends in aptask.com, and a lookalike domain or a free email account using our name is not us. The one exception is a message from a platform we use (applicant tracking, interview scheduling, e-signature, background checks), which always follows something you already started — give it the same scrutiny, then rely on step 2.
Call a number you looked up yourself
This is the decisive check. Call +1 (732) 355-8000 — taken from aptask.com, not from the message you received — and ask us to confirm the recruiter’s name and the role. A fraudulent message will supply its own “verification” number; never use it.
Check the role exists
Ask which client and which posting the role relates to, and confirm it with us on that same number before sharing documents or personal details.
How to read it
What does a fake ApTask sender look like?
This is what an impersonation attempt usually looks like in your inbox. The part most people read is the part that offers no protection at all.
From
ApTask Recruiting Team <careersaptask-jobs.com>
Display name. Free text. Anyone in the world can type this. It proves nothing, and it is the only part most email apps show by default on a phone.
Actual address. This is the part that matters. Here it ends in aptask-jobs.com — not ApTask. This message is fraudulent.
Genuine
- Any name @aptask.com
- help@aptask.com
- businessexcellence@aptask.com
Our recruiters use a range of individual addresses and there is no single naming pattern — an unfamiliar name before the “@” is not by itself a warning sign. What matters is the domain after it: it must be exactly aptask.com — apart from the recruiting platforms described below.
Fraudulent
hraptask-careers.comjobsaptask.corecruiterap-task.comhiringaptasks.comaptask.recruitergmail.com
Lookalike domains, extra words, and free email accounts using our name. These examples are illustrative — any address not ending in aptask.com is not us.
One exception: the platforms we use
Some genuine messages reach you from services ApTask subscribes to rather than from our own domain — our applicant tracking system, interview scheduling tools, e-signature portals, and background-check providers. These send on their own vendor domains, so the address will not end in aptask.com. They are legitimate, but give them the same scrutiny:
- A genuine platform email always follows something you already started — an application you submitted or a conversation with a named ApTask recruiter. An unexpected portal invitation for a role you never applied for is a warning sign.
- It will never ask you to send money, share a bank login, or continue the conversation on a personal email or chat account.
- It will point you back to a platform you sign in to — not to an attachment you must enable, or a link asking for your email password.
- If anything is unclear, do not click through. Call +1 (732) 355-8000 and ask us to confirm the platform and the request before you sign, upload, or enter anything.
Our commitments
What will ApTask never ask you to do?
A real ApTask recruiter speaks with you directly — by email, text or phone, whichever you prefer — before presenting you to any client. If a message claiming to be from ApTask does any of the following, it is fraudulent — stop responding and report it.
- Ask you for money — application fees, training fees, visa or processing charges, deposits, or cryptocurrency.
- Ask you to buy a laptop, phone, software or other equipment, with or without a promise of reimbursement. Depending on the project, the client provides the device, ApTask procures and ships one to you for the duration of the assignment, or you use your own existing device where the client permits it — but you are never asked to purchase anything.
- Send you a check or transfer to deposit and forward on to someone else.
- Make you an offer out of nowhere. Some roles move fast, and a client can extend an offer on a resume review without a formal interview — but it will always follow a conversation with a named ApTask recruiter you can verify, and always arrive as a written offer or assignment letter through our onboarding process, never as a chat message alone.
- Refuse to be verified. We reach candidates by email, text or phone — whichever suits you — so the channel itself is not the warning sign. What matters is that you can always call +1 (732) 355-8000 and confirm the recruiter’s name and the role before going further. Anyone who discourages that, or who will only deal with you through a personal account or an anonymous chat handle with no verifiable ApTask email address, is not ours.
- Ask for your online banking login, password, or a one-time passcode, at any stage. We do collect bank details so we can pay you, but only after you accept an offer and only through our secure onboarding system — never by email reply, chat message, or a link in an unexpected message. No one needs your banking password to pay you.
Pressure is the tell. Fraudulent recruiters create urgency — a role closing today, an offer expiring tonight, a payment needed within the hour. A real ApTask recruiter will always wait while you verify who they are.
Get help
How do you report an impersonation attempt?
Forward the message, with full headers if you can, to support@aptask.com, or call +1 (732) 355-8000. Tell us the sender address, any phone number or chat handle used, and what you were asked to do. Reports help us get fraudulent domains taken down and warn other candidates.
If you have already sent money or shared bank details, contact your bank immediately. In the United States you can also report to the FTC at reportfraud.ftc.gov and to the FBI’s Internet Crime Complaint Center at ic3.gov.
Candidate notices
How does ApTask handle your personal information?
As part of recruitment, ApTask and our clients may need certain personal information to verify your identity, assess your application, and place you with a client. We collect only what is needed for each role and handle it in accordance with applicable data protection laws.
- What we collect
- Contact details, work history, education, skills and certifications, work authorization status, and information you choose to include in your resume.
- When sensitive data is collected
- We do not request government-issued identification numbers, bank details, or similar sensitive information during early-stage recruitment. These are requested only at offer stage or for a client-mandated background check, through a secure onboarding process.
- Why we use it
- To match you to open roles, submit you to clients with your agreement, arrange interviews, and — if you are placed — to onboard and pay you.
- Who we share it with
- Clients you agree to be submitted to, and service providers who support recruitment, background screening and payroll under contract.
- Your choices
- You may ask us to access, correct, or delete the information we hold about you, or to stop contacting you. Depending on where you live, you may have additional statutory rights.
- How to ask
- Email businessexcellence@aptask.com. We will respond within the timeframe required by applicable law.
Full details are in our Privacy Policy.
Candidate notices
Call and text message consent
When you apply through ApTask, you may choose to consent to receive calls and text messages from us about employment opportunities matching your resume and qualifications.
- Consent is optional. It is not a condition of employment, of being considered for any position, or of any purchase. You can apply and be considered without agreeing to calls or texts.
- What we send. Messages about roles that match your profile, interview scheduling, and application updates. Message frequency varies.
- Costs. Message and data rates may apply, depending on your mobile plan.
- How to stop. Reply STOP to any text message to opt out, or HELP for assistance. You may also withdraw consent at any time by calling +1 (732) 355-8000 or emailing help@aptask.com. We will honor an opt-out received by any reasonable means and will stop messaging you across our systems.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
See our Terms of Use and Privacy Policy.
Candidate notices
Equal opportunity and accommodations
ApTask is an equal opportunity employer. We consider all qualified applicants without regard to any characteristic protected by applicable federal, state, or local law.
If you need a reasonable accommodation to participate in the application or interview process, contact help@aptask.com or call +1 (732) 355-8000 and we will arrange it. See also our Accessibility Statement.
Candidate notices
Email confidentiality notice
Email from ApTask and any attachments may be confidential, proprietary, or legally privileged. Any review, use, disclosure, distribution, or copying is prohibited except by or on behalf of the intended recipient. If you received a message in error, please delete it and notify the sender.
ApTask and its affiliates accept no liability for any loss arising from the misdirected or altered transmission of an email message, or from dealings with any party falsely claiming to represent ApTask. Any views or opinions expressed in an email are those of the sender and may not reflect those of ApTask or its affiliates.
Frequently asked questions
How does ApTask handle compliance?
ApTask operates as an NMSDC-certified MBE under the Microsoft SSPA framework, is an E-Verify participant, and runs FCRA-compliant background checks when a role requires one. See our Certifications page for the full posture.
What data protections does ApTask have in place?
ApTask collects only the personal information needed to assess and place a candidate, never requests banking details or government ID numbers during early-stage recruitment, and honors access, correction and deletion requests under our Privacy Policy.
Is ApTask a licensed, compliant staffing vendor?
ApTask is an NMSDC-certified Minority Business Enterprise and operates under the Microsoft SSPA framework. Every US W-2 placement clears E-Verify at onboarding, and FCRA-compliant background-check procedures apply whenever a client engagement requires screening.
Which email domain do ApTask recruiters use?
For direct messages, aptask.com and only aptask.com — any name before the @ is possible, so the domain after it is what matters, and lookalikes such as aptask-careers.com, aptask.co, ap-task.com or a gmail.com address using our name are not us. Platform messages (applicant tracking, scheduling, e-signature, background checks) use the vendor’s own domain and always follow something you started; when in doubt, call us to confirm.
Does ApTask ever ask candidates for money, bank logins or ID numbers?
Never for money, equipment purchases, deposits or cryptocurrency, and never for an online-banking login, password or one-time passcode. Bank details are collected only after you accept an offer, so we can pay you; government ID numbers only at offer stage or for a client-mandated background check — both through our secure onboarding system, and you can confirm any request by calling +1 (732) 355-8000.
Why would a genuine ApTask message come from a different domain?
Because some messages are sent by the platforms ApTask subscribes to — the applicant tracking system, interview scheduling, e-signature and background-check providers — on their own vendor domains. A genuine platform email always follows something you already started with a named ApTask recruiter and never asks for money, a bank login or your email password.
What should I do if I already sent money or bank details to a fake recruiter?
Contact your bank immediately. Then forward the message with full headers to support@aptask.com so we can pursue a takedown, and in the United States report it to the FTC at reportfraud.ftc.gov and to the FBI’s Internet Crime Complaint Center at ic3.gov.
Read more about ApTask and our history as an MBE-certified partner since 2014.
Questions about how we protect your data?
Reach our compliance team directly, or explore how ApTask franchisees inherit the same standards.