About the role
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $27-$32/Hr
Job Description:
- ***Associate Project Managers (APM) oversee the administration of Remediation and/or Class Action projects.
- The APM works for the Project Manager who is the primary face of *** operations to our clients. Internally, the APM may coordinate with our sales representatives, data analysts, software engineers, contact center supervisors, disbursement specialists, claims analysts, and a host of other personnel to ensure project deliverables are met. Superior client communication skills both verbal and written are required.
- Project Financial Requirements – Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
- Staff Development – Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
- Project Execution & Resource Management – Continually monitor, evaluate, and guide project staff to meet project deliverables on time, within budget and at the highest quality standards.
- Process Improvements – APMs should consistently be looking for way to improve our client processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.
- Economic Objectives – APMs are expected to meet billable and utilization goals.
- Training – In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
- Towards this goal, the APM will work with stakeholders in operational departments to continually enhance service quality standards to meet and/or exceed client expectations. This position is responsible for fostering a team environment and building cooperation between client services team members, *** company team members, and sales to provide the highest quality service standards, reach revenue targets, and obtain efficiency/profit goals.
- Project management experience is required. Professional PMP certification through the Project Management Institute (PMI) is preferred.
- Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, and a keen attention to detail are all required.
- Candidates with prior banking or financial service industry experience will be strongly preferred.
- Outstanding communication skills are required. Successful candidates will possess a strong ability to communicate effectively with clients and internal operations groups.
- Successfully manage multiple and shifting priorities; delegation to team members to ensure work is delivered on time, within scope and meets quality standards.
- A Bachelor s degree in management or other relevant industry experience is preferred.
- A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
- An inspirational and personalized leadership style;
- Structured and precise with a results-based approach to business;
- Personal buy-in to our cultural values with a passion for associates, customers, and products;
- Known to be approachable and down-to-earth;
- Acknowledges and gives credit and thanks to others;
- Demonstrates full commitment and offers tactical strength through regular oversight;
- Strategic strength through consistent execution, speed, decisiveness, and risk taking;
- Focused, sophisticated presence;
- Consensus builder, collaborative, flexible thinking and agile; and
- Brevity and to-the-point.
- Managing Performance - Ensures that associates have clear goals and objectives, expectations, and measures of success for projects and tasks; provides specific and timely performance feedback in writing, both positive and corrective. Coach, mentor and develop a team of direct reports, conducting weekly 1:1 meetings and quarterly performance reviews that motivate your direct reports, boost their productivity, and assists in accomplishing their goals.
- Fosters Teamwork - Provides opportunities for people to learn to work together as a team; promotes cooperation with other departments; recognizes and encourages the behaviors that contribute to teamwork.
- Empowering Others - Gives people latitude to make decisions based on their level, area of responsibility, knowledge, and skills; encourages individuals and groups to set their own goals consistent with business goals.
- Managing Change - Facilitates the implementation and acceptance of organizational change. Provides detailed updates on project status to clients and our client internal partners and management.
- Strategic Agility - Clearly understands and articulates the business strategy; continuously ensures team and individual goals are aligned to broader strategic objectives, particularly when there is a change in direction; anticipates future consequences and trends, accurately including their potential impact; maintains broad business knowledge and perspective; creates new, competitive strategies aligned to the broader business strategy. Owns end-to-end execution of strategic initiatives from problem identification through requirements definition and solution implementation.
- Influencing Others -Uses appropriate interpersonal styles to persuade others to accept a position or initiative that results in action to positively impact business results; assesses the current situation and adapts interpersonal style to suit the target audience; makes recommendations to achieve a specific impact, effect or course of action adopted by others; seeks mutually beneficial solutions; obtains cooperation from others, including those who are not direct reports.
- Work is fast-paced environment with extensive contact with clients and colleagues. The industry we serve demands the highest level of confidentiality and professionalism in safeguarding client and project information. Highly effective Associate Project Managers thrive on being in an environment that rewards the following critical success factors:
- Adaptability: Appropriately reacting to changing situations without a loss of effectiveness and enthusiasm for strategic initiatives and corporate goals.
- Analysis: Identifying problems and causes or analyzing how processes and procedures could be improved, collecting relevant information, and identifying possible solutions.
- Attention to Detail: Appropriately completing all the individual tasks accurately or according to workflow/process guidelines with an emphasis on reaching or exceeding quality standards.
- Creativity: Being inventive, imaginative, and innovative.
- Development of Others: Providing the means for others to grow and develop personally and professionally within and across departments.
- Energy: Maintaining a fast, active pace in the normal course of a day.
- Flexibility: Going into situations without preconceived notions with a willingness to assess various options in order to determine a course of action.
- Integrity: Strict adherence to job-related standards, values, or norms.
- Learning Ability: Understanding and applying new information.
- Listening. Hearing and comprehending verbal messages and confirming back what you hear.
- Team Player: Functioning as an active member of a group while maintaining focus on your individual contributions and responsibilities.
- Verbal & Written Communication: Effective oral, written, and nonverbal expression without preparation.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com
Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.