Is the ServiceNow Technical Architect role fully remote?

Yes — this ServiceNow Technical Architect role is remote-friendly. The listing is anchored to Dallas, ON for tax and payroll purposes, but the client is open to candidates who can work from anywhere the applicant-location requirements allow. Occasional travel for on-site quarterly reviews may be requested; the recruiter will confirm during your calibration call.

Is this a permanent role?

Yes — this is a full time direct-hire position with the client. On offer acceptance, you onboard directly onto the client's payroll and benefits. ApTask's role is placement only; the recruiter stays in touch for the first 90 days as a check-in, but your day-to-day relationship is with the client's hiring manager.

What is the compensation range for this role?

The advertised range for this ServiceNow Technical Architect role is $200–$230 per year. Where you land within the band depends on validated experience, the specific stack calibration match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.

How quickly does the interview process move?

If your profile is a fit for this role, you can expect the recruiter's first call within one business day. From there, interview cadence depends on the client's hiring-manager and panel availability. Total time from submission to signed offer varies by client — pre-verified profiles and calibrated submissions cut the noise, but the pace of interviews is driven by the client, not us.

What technical skills does the ServiceNow Technical Architect role require?

The client is targeting depth in ServiceNow. Adjacent experience is welcome — we routinely place candidates whose exact stack match is 60-70% when the underlying pattern (distributed systems, regulated-data handling, or comparable) is strong. Bring the full stack breadth to your calibration call; the recruiter will map it onto the client's evaluation scorecard.

Remotefull timeReq 26-02777Posted Today

ServiceNow Technical Architect

Direct Placement role in Dallas, ON. Remote engagement, matched and submitted by an ApTask vertical recruiter.

Location: Dallas, ON · Remote
Compensation: $0k–$0k/yr

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Your résumé routes to the vertical recruiter who owns this requisition. Identity-verified profile, never resold or syndicated.

Stack

ServiceNow

About the role

Role: ServiceNow Technical Architect
Location: Remote(USA/Canada)
Fulltime

Must have Certified Technical Architect (CTA)

Position Overview
Client is seeking an accomplished ServiceNow Architect to lead the design, architecture, and delivery of enterprise-grade ServiceNow solutions across ITSM, ITAM, ITOM, HAM, SAM, and other modules.

The ideal candidate will bring:

Deep technical expertise

Strong consulting acumen

Proven experience implementing large-scale digital service management transformations
The candidate should have:

14 years of total industry experience

4 years of experience on the ServiceNow platform

Strategic thinking with a pragmatic, delivery-focused mindset

Strong analytical, problem-solving, and decision-making abilities

Proven leadership, mentoring, and team enablement capabilities

A client-centric approach

Excellent written and verbal communication skills

Key Responsibilities

Lead end-to-end solution architecture for ServiceNow implementations spanning ITSM, ITOM, ITAM, HAM, SAM modules

Translate business requirements into scalable, maintainable, and secure ServiceNow designs aligned with platform best practices and Now Create methodology.

Define technical roadmaps, reference architectures, integration patterns and data models for enterprise deployments

Govern platform health, upgrade strategy, technical debt reduction, and adherence to ServiceNow Technical Best Practices (TBPs)

Architect integrations with ERP systems, HRIS platforms, monitoring tools, CMDB sources, discovery tools, third-party systems using REST, SOAP, MID Server, and Integration Hub

Drive CMDB design, CSDM alignment, Service mapping, Discovery, and Event management within ITOM

Design hardware and software asset lifecycle workflows, Normalization, Reconciliation, License compliance, and SAM Pro publisher packs

Provide technical leadership to Developers, Business Analysts, and Administrators

Conduct design reviews and code quality audits

Partner with clients and stakeholders to present architectural decisions, trade-offs, and value realization outcomes

Mentor delivery teams and contribute to pre-sales activities, solution estimation, RFP responses, and capability building

Ensure compliance with security standards, data privacy requirements, and performance standards across all platform engagements

Qualifications

Minimum 14 years of total IT industry experience

At least 4 years of hands-on ServiceNow platform experience

Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or related discipline

Strong command of ServiceNow ITSM, ITOM, ITAM, HAM, SAM modules including configuration, customization, and platform governance

AI Proficiency: Experience with ServiceNow s AI toolset, ability to design and govern AI-augmented workflows, and ability to translate AI capabilities into executive-ready business outcomes
Technical Skills

Proficiency in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Scripted REST APIs, UI Policies, Business Rules, ACLs, and Performance tuning

CMDB and CSDM: Deep understanding of CMDB design, Common Service Data Model (CSDM), Discovery, Service mapping, and Data integrity management

Architecture: Demonstrated experience designing enterprise-scale, multi-domain ServiceNow solutions leading complex implementations through the full delivery lifecycle
Consulting and Communication

Strong stakeholder management skills

Workshop facilitation expertise

Ability to articulate complex technical concepts to business audiences

Preferred Certifications

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist – ITSM

ServiceNow Certified Implementation Specialist – ITOM

ServiceNow Certified Implementation Specialist – HAM / SAM

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Technical Architect (CTA)

ServiceNow Certified Implementation Specialist – CMDB and CSDM
Top of Form
Must-Have Skills

ServiceNow

Good-to-Have Skills

Public Sector – General Experience Bottom of Form

About technology at ApTask

What this vertical looks like inside ApTask.

Technology roles at ApTask cover the software, cloud, data, security, and platform-engineering functions that power Fortune 500 digital operations. Our recruiters specialise in high-signal technical calibration — every candidate is validated against the specific stack, framework versions, and deployment context the client runs, not a keyword match. Our largest engagements sit inside AWS, Azure, GCP, Snowflake, Databricks, and modern data-mesh estates. Because we route through Fieldglass, Beeline, Workday VNDLY, and Coupa VMS, technology contractors placed through ApTask carry MBE diversity spend against the client's supplier program while remaining W-2 with full benefits under our payroll.

How it works

What happens after you apply.

1. Verified profile
Submit your résumé and complete the ApTask identity + skills verification. We check right-to-work, background, and technical calibration once — never resell or re-verify — so future roles surface faster.
2. Recruiter calibration call
Within one business day, the recruiter who owns this requisition reviews your profile against the client's specific stack, arrangement, and start-date requirements. You'll hear back either way — no ghosting.
3. Client interview
If your profile is a fit, we present you to the hiring team. Most clients run 2-3 interview stages: hiring-manager screen, technical panel, and final. We prep you with the exact scorecard criteria before each round.
4. Offer + onboarding
On acceptance, you onboard W-2 with ApTask (contract) or direct-hire with the client (per role type). Benefits, payroll, and timesheets run through us. Your recruiter stays your point of contact for the length of the engagement.

Frequently asked

Questions candidates ask about this role.

Is the ServiceNow Technical Architect role fully remote?: Yes — this ServiceNow Technical Architect role is remote-friendly. The listing is anchored to Dallas, ON for tax and payroll purposes, but the client is open to candidates who can work from anywhere the applicant-location requirements allow. Occasional travel for on-site quarterly reviews may be requested; the recruiter will confirm during your calibration call.
Is this a permanent role?: Yes — this is a full time direct-hire position with the client. On offer acceptance, you onboard directly onto the client's payroll and benefits. ApTask's role is placement only; the recruiter stays in touch for the first 90 days as a check-in, but your day-to-day relationship is with the client's hiring manager.
What is the compensation range for this role?: The advertised range for this ServiceNow Technical Architect role is $200–$230 per year. Where you land within the band depends on validated experience, the specific stack calibration match, and — for contract engagements — the bill-rate the client has locked in for this requisition. The recruiter will discuss the exact number during your calibration call.
How quickly does the interview process move?: If your profile is a fit for this role, you can expect the recruiter's first call within one business day. From there, interview cadence depends on the client's hiring-manager and panel availability. Total time from submission to signed offer varies by client — pre-verified profiles and calibrated submissions cut the noise, but the pace of interviews is driven by the client, not us.
What technical skills does the ServiceNow Technical Architect role require?

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ServiceNow Technical Architect

About the role

What this vertical looks like inside ApTask.

What happens after you apply.

1. Verified profile

2. Recruiter calibration call

3. Client interview

4. Offer + onboarding

Questions candidates ask about this role.