Business Architect

About the role

About Client: Client is an information technology and business process outsourcing company. It provides a range of IT services and solutions to clients worldwide, including application development and maintenance, digital transformation, cloud services, automation and artificial intelligence, enterprise solutions, and quality assurance and testing. The company serves various industries such as banking and financial services, insurance, healthcare and life sciences, manufacturing, retail, consumer packaged goods, and travel and transportation.It has a strong focus on emerging technologies and digital innovation. It leverages technologies like robotic process automation (RPA), machine learning, natural language processing, and blockchain to help its clients enhance operational efficiency, improve customer experience, and drive business growth.

Salary Range: $140K–$145K per year

Job Description: Key Responsibilities:

• Partner with Marketing, Digital, Technology, and Data teams to define and evolve the marketing business architecture, including capabilities, value streams, processes, and information flows.
• Translate marketing strategy, customer experience goals, and business requirements into clear architectural models, roadmaps, and solution designs.
• Support the definition, design, and governance of marketing platforms and applications (e.g., CMS, Martech, analytics, personalization, CRM, and AI-enabled solutions).
• Establish and maintain marketing-specific frameworks, standards, guidelines, procedures, and policies aligned with enterprise architecture principles.
• Collaborate closely with support, engineering, and implementation teams to ensure architectural alignment throughout delivery.
• Track project and program progress, clearly reporting status, risks, dependencies, blockers, and scope changes to stakeholders.
• Manage multiple concurrent workstreams across marketing initiatives, ensuring priorities, dependencies, and deliverables are clearly defined and met.
• Monitor and balance resource allocation across marketing programs, proactively identifying capacity constraints and recommending adjustments.
• Lead business process analysis and optimization efforts for marketing operations, content workflows, campaign execution, and digital experience delivery.
• Identify gaps, inefficiencies, and opportunities to improve speed-to-market, quality, governance, and scalability within marketing processes.
• Drive adoption of agile and product-based delivery models within marketing and digital teams.
• Qualifications & Experience
• Experience with ARIS or another Enterprise Process Repository to capture and manage business processes is preferred
• Bachelor s Degree in Business, Marketing, Computer Science, Information Systems, or a related field (Master s preferred).
• 8+ years of experience in business architecture, marketing technology, digital transformation, or related disciplines.
• Strong leadership, critical thinking, and problem-solving skills with the ability to influence without direct authority.
• Proven experience working in agile and/or scrum environments, partnering with product owners and delivery teams.
• Expertise in business process analysis, capability modeling, and requirements definition within a marketing or digital context.
• Solid understanding of marketing technologies, digital platforms, and data-driven marketing concepts; comfortable collaborating with engineering teams and understanding technical trade-offs.
• Excellent communication and stakeholder management skills, with the ability to translate complex ideas into clear, executive-ready insights.

About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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About operations at ApTask

Operations roles at ApTask cover program management, PMO, business analysis, transformation, and change-management positions across enterprise clients. We place operators who translate strategy into delivery — PMPs, Scrum Masters, agile coaches, Six Sigma black belts, and change-management practitioners certified in Prosci or the client's preferred framework. Candidates are validated against the specific enterprise tooling the client runs (ServiceNow, Jira Portfolio, Clarity, Planview) and their prior track record in comparable-scale programs, not generic delivery experience.