RPA / Blue Prism Platform Lead

About the role

About Client: The client is a prominent global technology solutions provider, renowned for its comprehensive range of services and products tailored to meet the diverse needs of businesses. The company's core focus revolves around assisting organizations in managing and optimizing their IT operations, thereby driving productivity, efficiency, and innovation. It offers an extensive array of services, including strategic consulting, technology implementation, cloud computing, data center management, cybersecurity, software licensing, and hardware procurement. In addition to its business-to-business (B2B) services, it also serves as a valuable resource for IT professionals and decision-makers, providing valuable insights and thought leadership through its various publications, webinars, and events.

Job Description:

• We are seeking an experienced RPA / Blue Prism Platform Lead to manage the Blue Prism platform, lead the RPA team, provide production support, and partner with business stakeholders to deliver automation solutions and enhancements. Key Responsibilities:
• Own and maintain the Blue Prism platform, including upgrades, patches, configuration, and overall platform health.
• Ensure the Blue Prism Control Room is operating as expected, including schedules, sessions, queues, and bot execution.
• Develop, debug, maintain, and enhance Blue Prism code, processes, and objects.
• Provide L1, L2, and L3 support for Blue Prism automations and production issues.
• Troubleshoot incidents, perform root-cause analysis, and implement permanent fixes.
• Lead and mentor a team of RPA developers/support resources and manage workload and priorities.
• Build strong relationships with business stakeholders and understand their automation needs.
• Manage and prioritize the automation backlog, including enhancements, new requests, and break-fix activities.
• Partner with business and technology teams to deliver automation solutions on time and with high quality.
• Support and develop solutions using ABBYY and other intelligent automation technologies.
• Maintain appropriate technical and operational documentation.
• Demonstrate excellent verbal and written communication, stakeholder management, and problem-solving skills. Required Skills:
• Strong hands-on experience with Blue Prism development and administration.
• Experience with Blue Prism Control Room and production support.
• Experience providing L1/L2/L3 support.
• Experience leading an RPA/automation team.
• Experience managing automation backlogs and business relationships.
• Working knowledge of ABBYY.
• Strong communication, troubleshooting, and stakeholder management skills.

Please note that ApTask offers subsidized insurance coverage to our employees.

About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

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About operations at ApTask

Operations roles at ApTask cover program management, PMO, business analysis, transformation, and change-management positions across enterprise clients. We place operators who translate strategy into delivery — PMPs, Scrum Masters, agile coaches, Six Sigma black belts, and change-management practitioners certified in Prosci or the client's preferred framework. Candidates are validated against the specific enterprise tooling the client runs (ServiceNow, Jira Portfolio, Clarity, Planview) and their prior track record in comparable-scale programs, not generic delivery experience.