Senior Instructional Designer/Developer - SAP MM Experience Required

About the role

About Client: The client is a prominent global technology solutions provider, renowned for its comprehensive range of services and products tailored to meet the diverse needs of businesses. The company's core focus revolves around assisting organizations in managing and optimizing their IT operations, thereby driving productivity, efficiency, and innovation. It offers an extensive array of services, including strategic consulting, technology implementation, cloud computing, data center management, cybersecurity, software licensing, and hardware procurement. In addition to its business-to-business (B2B) services, it also serves as a valuable resource for IT professionals and decision-makers, providing valuable insights and thought leadership through its various publications, webinars, and events.

Job Description:

• We are seeking a passionate, driven, and hardworking Senior Instructional Designer/Developer to design, develop, and deliver customized role-based blended-learning programs for clients implementing or upgrading to new versions of SAP.
• This role requires expertise in instructional design, adult learning principles, and deep knowledge of SAP enterprise systems.
• The successful candidate will create engaging, effective training curricula that enhance user adoption and drive successful system implementations. Responsibilities:
• Create and implement custom education programs that demonstrate knowledge of Adult Learning Principles and incorporate best practice delivery techniques
• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules (WBT, CBT, eLearning)
• Conduct training needs assessments and develop course objectives and design plans based on assessment results
• Interview Subject Matter Experts and clients to collect necessary information to design and develop blended education solutions
• Conceptualize and develop evaluation measures including knowledge checks, course evaluations, and tests
• Participate in content review, revision, and sign-off cycles
• Conduct Train-The-Trainer sessions with potential to expand into training delivery in subsequent project phases
• Provide application knowledge, methodology expertise, and/or industry knowledge
• Build and maintain client relationships by consistently delivering exceptional service and exceeding expectations
• Leverage existing project documentation including business process documents, test scripts, functional specs, RICEFs, and WalkMe Training documents to create end-user training materials
• Create detailed word-based classroom training guide materials and job aids for end users
• Create and edit training exercises, data, and assessment questions
• Support ramp of SFLs/super users as required
• Work with global SMEs (primarily India, Singapore, and UK/US) with core meeting hours 8 a.m.–12 p.m. EST (earlier often preferred)
• Manage status reporting, issue identification, and problem-solving
• Work collaboratively with average 5–10 contacts including Production Owner, Site Functional Lead, Super User, Technical Consultant, Training Developer Consultant(s), and potentially data/security teams Qualification:
• Proven ability to develop engaging and effective training curriculum to provide essential knowledge and enhance user adoption
• Minimum 3+ years of experience with major ERP systems
• Minimum 2 years of hands-on experience with various modules of SAP
• MUST HAVE: Demonstrated experience with OBC modules including Sales, Service Management, Shipping, Billing, Warranty, and Contracts
• Expert knowledge of Microsoft Suite, including Word, PowerPoint, and Excel
• Knowledge of Instructional Design Theory and Adult Learning Principles
• Bachelor's degree or equivalent combination of education and professional work experience
• Strong attention to detail
• Excellent customer service and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple priorities and work well under pressure with multiple deadlines
• Excellent written and verbal communication skills
• Professional attitude and demeanor
• Ability to travel nationally on a weekly basis
• Familiar with leveraging existing project documentation including business process documents, test scripts, functional specs, RICEFs, and WalkMe Training documents to create end-user training materials
• Ability to create and edit training exercises, data, and assessment questions
• Ability to work with global SMEs with core meeting hours 8 a.m.–12 p.m. EST Preferred:
• S/4 HANA project experience
• Professional Services or Big 4 Consulting experience
• Classroom training delivery experience Requirements:
• Advanced proficiency in instructional design methodologies
• Strong project management and organizational skills
• Ability to work with diverse stakeholder groups
• Excellent presentation and facilitation skills
• Problem-solving and critical thinking abilities
• Adaptability and willingness to learn new tools and technologies
• Strong documentation and technical writing skills Physical Requirements:
• Ability to sit for extended periods while working at a computer
• Ability to travel nationally on a weekly basis, including air travel and ground transportation
• Ability to lift and carry materials up to 25 pounds occasionally
• Ability to see, hear, and communicate clearly in professional settings
• Ability to work flexible hours to accommodate global team meetings across multiple time zones Note:
• No artificial intelligence (AI) tools are permitted for use in the creation, development, or delivery of training materials, course content, assessments, or any deliverables associated with this role. All work must be original, human-created content developed through direct expertise, research, and instructional design best practices.

Please note that ApTask offers subsidized insurance coverage to our employees.

About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at compliance@aptask.com.

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About technology at ApTask

Technology roles at ApTask cover the software, cloud, data, security, and platform-engineering functions that power Fortune 500 digital operations. Our recruiters specialize in high-signal technical calibration — every candidate is validated against the specific stack, framework versions, and deployment context the client runs, not a keyword match. Our largest engagements sit inside AWS, Azure, GCP, Snowflake, Databricks, and modern data-mesh estates. Because we route through Fieldglass, Beeline, Workday VNDLY, and Coupa VMS, technology contractors placed through ApTask carry MBE diversity spend against the client's supplier program while remaining W-2 with full benefits under our payroll.