Delivery Director

About the role

Day-to-day: Lead large-scale P&C Insurance engagements, manage 100-150+ professionals across delivery teams, serve as trusted advisor to C-suite stakeholders, own engagement governance and P&L responsibilities, drive transformation initiatives

You'll bring: 20+ years IT/technology/services experience, 15+ years P&C Insurance domain expertise, senior leadership experience managing 100-150+ teams, CXO stakeholder management, P&C business processes knowledge, large transformation program management, engagement governance and P&L ownership, insurance platform experience (Guidewire, Duck Creek, Majesco)

Good fit if: Strategic and transformational leadership mindset, strong customer relationship and escalation management skills, ability to identify account growth and upselling opportunities

Generated from the recruiter description below. The full posting is the source of truth — always read it before applying.

About Client:
The client is a global business advisory and technology consulting firm specializing in digital transformation and technology solutions across industries such as insurance, banking & financial services, healthcare, and life sciences. It helps organizations modernize operations through strategic consulting, digital engineering, cloud solutions, data & AI capabilities, automation, and enterprise platform implementations. The company partners with clients to improve customer experiences, optimize processes, reduce operational complexity, and deliver scalable technology solutions.

Rate: $45-$50/Hr

Job Description:
Mandatory Skills & Experience:

• 20+ years of overall IT/technology/services experience.
• 15+ years of strong Property & Casualty (P&C) Insurance domain experience.
• Proven experience as an Engagement Manager, Delivery Manager, Delivery Director, Account Delivery Lead, or equivalent senior leadership role.
• Experience managing 100–150+ member teams.
• Strong CXO / C-suite stakeholder management experience.
• Strong experience in P&C Insurance business processes and operations.
• Experience managing large and complex transformation programs.
• Strong understanding of engagement governance, delivery management, financial management, and P&L ownership.
• Experience managing RPF/REF/commercial metrics and account financials.
• Strong customer relationship and escalation-management skills.
• Experience working with mid-size and large enterprise clients.
• Excellent communication, negotiation, presentation, and executive stakeholder-management skills.
• Proven ability to operate as a strategic and transformational leader, rather than only as a project/program manager.
• Insurance Platforms such as Guidewire, Duck Creek, Majesco, etc.

Key Responsibilities

• Own and lead large-scale P&C Insurance engagements across multiple programs, accounts, and delivery functions.
• Manage and provide leadership to 100–150+ professionals, including delivery managers, project managers, architects, business analysts, and technical teams.
• Act as a trusted advisor to CXO-level stakeholders, building strong executive relationships and driving strategic discussions.
• Own overall engagement governance, delivery performance, customer satisfaction, and operational excellence.
• Lead large-scale business and technology transformation initiatives across P&C insurance operations.
• Manage P&L / RPF / REF and commercial responsibilities associated with the engagement/account.
• Drive account growth through upselling, cross-selling, expansion opportunities, and identification of new business opportunities.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at compliance@aptask.com.

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By submitting your application, you agree to ApTask's (https://aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

About operations at ApTask

Operations roles at ApTask cover program management, PMO, business analysis, transformation, and change-management positions across enterprise clients. We place operators who translate strategy into delivery — PMPs, Scrum Masters, agile coaches, Six Sigma black belts, and change-management practitioners certified in Prosci or the client's preferred framework. Candidates are validated against the specific enterprise tooling the client runs (ServiceNow, Jira Portfolio, Clarity, Planview) and their prior track record in comparable-scale programs, not generic delivery experience.